Shawn Wolverton
About Shawn Wolverton
Shawn Wolverton is a Telecommunications Analyst with extensive experience in data analysis and sustainable practices. He has held various roles in telecommunications and advocacy, contributing to significant cost savings and process improvements across multiple organizations.
Current Role at Thomson Reuters
Shawn Wolverton currently serves as a Telecommunications Analyst at Thomson Reuters, a position he has held since 2023. In this role, he focuses on streamlining processes and developing applications to enhance collection protocols and dispute identification. His efforts have led to the achievement of industry-leading metrics, particularly during times of staff reductions.
Previous Experience in Telecommunications
Prior to his current role, Shawn Wolverton accumulated extensive experience in telecommunications. He worked at CenturyLink as Manager of Network Expense from 2016 to 2020, where he managed network-related costs. He also held positions at Cabela's as a Telecommunication Systems Analyst and at Sprint as a Telecom Provisioning Analyst. His background includes significant contributions to billing and inventory reconciliation projects, resulting in substantial cost savings.
Education and Certifications
Shawn Wolverton has a diverse educational background. He studied Graduate Telecommunications Courses at the University of Denver from 1999 to 2001. He also achieved a BA in English and Accounting from Regis University between 1989 and 1991. Additionally, he has certifications in Permaculture Design and Permaculture Teacher Certification from High Altitude Permaculture, obtained in 2009 and 2013, respectively.
Achievements in Cost Savings and Process Improvement
Throughout his career, Shawn Wolverton has demonstrated a strong ability to generate cost savings and improve operational processes. He led a billing and inventory reconciliation project that identified $3.5 million in annualized savings by eliminating unnecessary telecom services. He also achieved over half a million dollars in annualized savings for a global company by identifying over-billed telecom services. His implementation of Six Sigma Methodology enhanced billing and dispute processes, significantly improving customer relationships.
Community Engagement and Advocacy
Shawn Wolverton has engaged in community service and advocacy for sustainable practices. He worked as a Real Food Advocate and Activist for Local, Sustainable Food Systems at discoveringthegoodlife.com from 2009 to 2011. Additionally, he volunteered with AmeriCorps via Volunteers of America Western Nebraska, promoting sustainable lifestyles and eco-tourism. His commitment to sustainability is reflected in his educational pursuits in permaculture.