Shay Delgado
About Shay Delgado
Shay Delgado is a Customer Success Manager for ASEAN at Thomson Reuters, where he has worked since 2019. He has a background in business development and sales, with previous roles at IMAPAC Pte Ltd, UNI Strategic, and Shadasky, and he actively participates in fencing and tennis during weekends.
Current Role as Customer Success Manager
Shay Delgado currently holds the position of Customer Success Manager for the ASEAN region at Thomson Reuters. In this role, which began in 2019, Shay focuses on ensuring successful digital transformation for law firms and legal departments. This position requires a deep understanding of customer needs and the ability to implement effective solutions that enhance client satisfaction and operational efficiency.
Previous Experience at Thomson Reuters
Before becoming the Customer Success Manager, Shay worked at Thomson Reuters as an Inside Sales representative for the ASEAN region from 2016 to 2019. During this three-year tenure, Shay developed skills in sales strategies and customer engagement, contributing to the company's growth in the Southeast Asian market.
Background in Business Development
Shay has extensive experience in business development, having worked in various roles prior to joining Thomson Reuters. Shay served as a Senior Business Development Manager at IMAPAC Pte Ltd from 2013 to 2015 and as a Business Development Manager from 2011 to 2012. Additionally, Shay worked as a Sales Manager at UNI Strategic from 2008 to 2011 and briefly at Shadasky in 2015. This diverse background has equipped Shay with a comprehensive understanding of market dynamics and client relations.
Education and Expertise
Shay Delgado earned a Bachelor’s Degree in Digital Illustration & Animation from Ateneo de Naga University in the Philippines, studying from 2000 to 2004. This educational background provides a foundation in creative problem-solving and design thinking, which complements Shay's professional roles in customer success and business development.
Personal Interests and Activities
Outside of professional commitments, Shay Delgado actively participates in fencing and tennis during weekends. These activities reflect a competitive spirit and a commitment to maintaining physical fitness, contributing to a well-rounded lifestyle.