Sheila Henley
About Sheila Henley
Sheila Henley is a Customer Service Representative at Thomson Reuters in Toronto, Ontario, Canada, where she has worked since 2015. She has a diverse professional background, including roles in patient care coordination and operations assistance, and holds a Bachelor of Arts in Communication and a Master of Public Administration.
Work at Thomson Reuters
Sheila Henley has been employed at Thomson Reuters as a Customer Service Representative since 2015. Her role involves assisting clients and addressing their inquiries, contributing to the overall customer experience. She operates out of the Toronto, Ontario, Canada office, where she has gained extensive experience in customer service over her nine years with the company.
Previous Employment Experience
Before joining Thomson Reuters, Sheila Henley worked at Walgreens as a Patient Care Coordinator from 2009 to 2015. In this position, she was responsible for coordinating patient care services. Additionally, she served as an Operations Assistant at Ups Supply Chain Solutions from 2001 to 2005, where she supported operational processes. She also worked as a Human Resources Assistant at Leap Academy University Charter School for one year in 2005.
Education and Expertise
Sheila Henley holds a Bachelor of Arts degree in Communication from Eastern Michigan University. She furthered her education by obtaining a Master of Public Administration from Rutgers University, completing her studies from 2005 to 2008. Her educational background equips her with skills relevant to customer service and public administration.
Background
Sheila Henley completed her secondary education at Pioneer High School. Her career spans various roles in customer service, operations, and human resources, reflecting her diverse skill set and adaptability in different work environments across the United States and Canada.