Shelley Mulhern
About Shelley Mulhern
Shelley Mulhern serves as the Director of Client Relationships for Australia and New Zealand at Thomson Reuters, a position she has held since 2017. She has a diverse educational background with a Bachelor of Arts and a Master of Speech-Language Therapy from The University of Auckland, and she has extensive experience in account management within the legal and consumer sectors.
Current Role at Thomson Reuters
Shelley Mulhern currently holds the position of Director, Client Relationships for Australia and New Zealand at Thomson Reuters. She has been in this role since 2017, contributing to the company's client engagement strategies and relationship management in the region for over seven years. Her extensive experience in account management within the legal sector has equipped her with the skills necessary to foster strong client relationships and drive business growth.
Previous Experience at Thomson Reuters
Prior to her current role, Shelley Mulhern worked at Thomson Reuters in various capacities. She served as an Account Manager for Legal NSW from 2011 to 2013 and later as an Account Manager for NSW/ACT Barristers & Chambers and Legal from 2013 to 2015. In 2016, she also held the position of Key Account Manager for 11 months. Her tenure at Thomson Reuters has spanned multiple roles, allowing her to develop a deep understanding of client needs in the legal industry.
Education and Expertise
Shelley Mulhern studied at The University of Auckland, where she earned a Bachelor of Arts degree from 1992 to 1995. Her studies included Psychology, History, Philosophy, English Literature, Anthropology, and Politics. She later pursued a Master of Speech-Language Therapy at the same institution from 2003 to 2005, focusing on Linguistics, Audiology, Psychology, Dysphagia, Speech Science, Communication Disorders, and Phonology. This diverse educational background supports her expertise in client relationships and communication.
Experience at Dun & Bradstreet
Before her extensive career at Thomson Reuters, Shelley Mulhern worked at Dun & Bradstreet as an Account Manager for Consumer Solutions from 2008 to 2011. In this role, she managed client accounts and contributed to the development of consumer-focused solutions. Her experience at Dun & Bradstreet further enhanced her skills in account management and client relations.