Shubham Awasthi
About Shubham Awasthi
Shubham Awasthi is a Transition and Service Manager at Thomson Reuters, where he has worked since 2018. He holds a Bachelor of Computer Application from Guru Gobind Singh Indraprastha University and has extensive experience in project planning and service management.
Work at Thomson Reuters
Shubham Awasthi has held multiple roles at Thomson Reuters, starting as a Business Analyst from 2012 to 2014 in Bengaluru, India. He then transitioned to the position of Process and Tools Consultant, where he worked from 2014 to 2018 in Bangalore. Currently, he serves as the Transition and Service Manager, a role he has occupied since 2018. In this capacity, he manages service and transition management processes, focusing on continual service improvements and compliance.
Education and Expertise
Shubham Awasthi earned a Bachelor of Computer Application from Guru Gobind Singh Indraprastha University, where he studied from 2005 to 2008. His educational background includes a focus on Computer Programming and Specific Applications. He possesses skills in project planning, resource agreement, defining RACI, and project documentation, including risk handling and project scope.
Background in Project Management
Prior to his tenure at Thomson Reuters, Shubham Awasthi worked at Wipro as a Project Engineer from 2009 to 2011 in Pune, India. His experience includes managing execution and development of IT service management processes, enhancing compliance and performance. He provides subject matter expertise in service and transition management processes and tools.
Technical Proficiency
Shubham Awasthi is proficient in using service management tools such as ServiceNow and Salesforce. His technical skills support his role in managing service and transition processes effectively. He has experience in handling risk and response from both a release and business perspective, contributing to his expertise in service management.