Silas Kane
About Silas Kane
Silas Kane is a Senior UX Content Designer and Strategist at Thomson Reuters, where he focuses on creating a unified Help & Support experience for their products. He has extensive experience in UX writing and content strategy, having worked with various organizations including First Citizens Bank and IBM.
Work at Thomson Reuters
Silas Kane has been serving as a Senior UX Content Designer and Strategist at Thomson Reuters since 2021. In this role, he focuses on creating a unified Help & Support experience for the company's products. He is currently involved in building a unified single sign-on (SSO) and profile experience, which aims to enhance user interaction and accessibility across various platforms.
Education and Expertise
Silas Kane earned a Bachelor of Arts (B.A.) in English Language and Literature from the State University of New York College at Oneonta, where he studied from 1991 to 1993. He also holds an Associate of Arts (A.A.) in Liberal Arts and Sciences from the Junior College of Albany, completed between 1989 and 1991. His educational background supports his expertise in user experience and content strategy.
Background
Silas Kane has a diverse professional background in content design and user experience. He has worked in various roles across multiple organizations, including positions at First Citizens Bank, IBM, and MTS Systems. His career spans over two decades, during which he has developed a deep understanding of user journeys and content consistency.
Achievements
Throughout his career, Silas Kane has contributed to significant projects, such as the development of educational and infographic content for First Citizens Bank's Digital Channels team. He played a key role in launching a new site redesign and implementing a new content management system (CMS) at the same bank. His work has consistently focused on enhancing user experience through effective content strategy.
Previous Work Experience
Before joining Thomson Reuters, Silas Kane held various positions that contributed to his expertise in UX content design. He worked as a UX/CX Content Designer and Strategist at First Citizens Bank from 2019 to 2021. His earlier roles include positions at Global Knowledge Training, IBM, and Lenovo, where he honed his skills in multimedia development, technical writing, and content strategy.