Sonia Markose
About Sonia Markose
Sonia Markose is a Senior Software Development Engineer at Thomson Reuters, where she serves as the technical point of contact for a SaaS application on the Azure cloud platform. With extensive experience in software development and customer support, she has worked in various roles across multiple locations since 2007.
Work at Thomson Reuters
Sonia Markose has been employed at Thomson Reuters since 2021, currently holding the position of Senior Software Development Engineer in Sydney, New South Wales, Australia. In this role, she acts as the single technical point of contact for a SaaS application hosted on the Azure cloud platform. Her responsibilities include managing customer onboarding and deployment processes, as well as providing technical support and managing integrations such as Single Sign-On (SSO) for customers. Prior to her current role, she worked as a Software Developer and Senior Software Engineer at Thomson Reuters from 2017 to 2021 and 2011 to 2015, respectively.
Education and Expertise
Sonia Markose earned her Bachelor of Technology (B.Tech.) in Computer Science from Mahatma Gandhi University, completing her studies from 2003 to 2007. This educational background has equipped her with the technical skills necessary for her roles in software development and engineering. Her expertise spans various aspects of software engineering, including SaaS applications, cloud platforms, and customer integration processes.
Background
Before joining Thomson Reuters, Sonia Markose worked at IBS Software Services as a Senior Software Engineer from 2007 to 2011 in Bengaluru Area, India. She has accumulated extensive experience in software development, contributing to her proficiency in managing technical projects and customer interactions. Her career has involved significant roles in both development and engineering capacities.
Involvement in Presales Activities
In her current role at Thomson Reuters, Sonia Markose is actively involved in presales activities. This includes attending technical meetings with customers and providing technical demonstrations of the SaaS application. Her engagement in these activities highlights her ability to communicate technical concepts effectively and support the sales process through her technical expertise.
Collaboration with Professional Services Team
Sonia collaborates closely with the Professional Services team at Thomson Reuters to enhance service delivery. This collaboration ensures that customer needs are met effectively and that the integration of services is seamless. Her role in this capacity emphasizes the importance of teamwork in achieving successful outcomes for clients.