Stanislav Novichenko
About Stanislav Novichenko
Stanislav Novichenko is a Customer Experience Manager with extensive experience in the financial sector, currently working at Thomson Reuters in Toronto and Refinitiv in London. He holds degrees in Business and Management from the Higher School of Economics and has conducted research on investment attractiveness in Central and Eastern Europe.
Work at Thomson Reuters
Stanislav Novichenko has served as a Customer Experience Manager at Thomson Reuters since 2015. He has accumulated nine years of experience in this role while based in Toronto, Ontario, Canada. His responsibilities include enhancing customer satisfaction and ensuring a positive experience for clients interacting with the company’s services.
Work at Refinitiv
In addition to his role at Thomson Reuters, Stanislav Novichenko has been a Customer Experience Manager at Refinitiv since 2018. He has worked in this capacity for six years in London, England, United Kingdom. His focus at Refinitiv involves improving customer engagement and addressing client needs in the financial services sector.
Education and Expertise
Stanislav Novichenko studied at the CFA Institute, completing two programs from 2013 to 2018 and 2013 to 2016, respectively. He also holds a Bachelor's degree in Business Informatics and a Master's degree in Management from the Higher School of Economics, where he studied from 2007 to 2013. His expertise includes the financial market of Central and Eastern Europe, particularly concerning the Russian Federation.
Background
Before his current roles, Stanislav Novichenko worked in Enterprise Solutions Sales for the Russia and CIS region. This experience provided him with a solid foundation in customer relations and market dynamics within the financial sector.
Research Contributions
Stanislav Novichenko conducted a study on the investment attractiveness of Central and Eastern Europe countries. This research reflects his analytical skills and understanding of the economic landscape in the region.