Stephanie Elston
About Stephanie Elston
Stephanie Elston is a Technical Trainer at Thomson Reuters, where she has worked since 2019. She has extensive experience in technical support and operations, having previously held positions at Thomson Reuters and FedEx Ground.
Current Role as Technical Trainer
Stephanie Elston currently holds the position of Technical Trainer at Thomson Reuters, a role she has occupied since 2019. In this capacity, she designs and develops interactive training materials and assessments that are tailored to meet client needs. Her work focuses on enhancing the user experience and satisfaction by leveraging her expertise in manufacturing process improvement.
Previous Experience at Thomson Reuters
Stephanie Elston has a notable history with Thomson Reuters, having worked there in various capacities. She served as a Technical Support Representative from 2013 to 2015 and then as a Technical Support Specialist from 2015 to 2019. Both roles were based in Ann Arbor, Michigan, where she collaborated with the technical support team to resolve complex issues and provide feedback for product improvements.
Experience at FedEx Ground
Before her tenure at Thomson Reuters, Stephanie Elston worked at FedEx Ground as a Senior Operations Administrator. She held this position for ten years, from 2003 to 2013, in Toledo, Ohio. Her experience in operations administration contributed to her skills in process improvement and client satisfaction.
Educational Background
Stephanie Elston is pursuing a Bachelor of Business Administration (BBA) in Organization Leadership and Management at The University of Toledo, with studies spanning from 2024 to 2026. Additionally, she has completed a CAPM certification in Project Management from the Project Management Institute in 2024, which she achieved in a three-month program. She also studied Chemistry at Owens Community College.