Stephanie Henry
About Stephanie Henry
Stephanie Henry is a Customer Experience Analyst at Thomson Reuters, where she has worked since 2018. She previously held positions at Michigan State University, Tom James Company, and Morgan Stanley.
Current Role at Thomson Reuters
Stephanie Henry serves as a Customer Experience Analyst at Thomson Reuters, a position she has held since 2018. In this role, she focuses on enhancing customer interactions and improving overall satisfaction. Her work involves analyzing customer feedback, identifying trends, and implementing strategies to optimize the customer experience. Based in Toronto, Ontario, Canada, she contributes to the company's commitment to delivering high-quality services.
Previous Experience
Prior to her current role, Stephanie Henry gained diverse experience in various positions. She worked as a Sales Leadership Minor Intern at Michigan State University for four months in 2016, where she supported sales initiatives. Additionally, she served as a Professional Clothier at Tom James Company for four months in the same year, focusing on client relationships and sales. Earlier, she completed a five-month internship at Morgan Stanley from 2014 to 2015, where she gained exposure to the financial services industry.
Educational Background
Stephanie Henry completed her high school education at Algonac High School, graduating in 2013. She then attended Michigan State University, where she studied Advertising from 2013 to 2016. Her education provided her with foundational knowledge in marketing and communication, which she applies in her current role as a Customer Experience Analyst.