Stephanie Vordemberge
About Stephanie Vordemberge
Stephanie Vordemberge is a Manager at Thomson Reuters, specializing in Billing Quality & Issue Resolution and Contact Centre Technology, Quality & Reporting. She has over 20 years of experience in various roles within the company, contributing to customer service and operational excellence.
Work at Thomson Reuters
Stephanie Vordemberge has held multiple positions at Thomson Reuters since 2002. She is currently the Manager of Billing Quality & Issue Resolution, a role she has occupied since 2020. Prior to this, she served as the Manager of Contact Centre Technology, Quality & Reporting from 2015. Her career at Thomson Reuters also includes a tenure as Lead Supervisor of Customer Service, starting in 2014, and as a Strategic Accounts Goldline Representative from 2002 to 2008. Additionally, she has worked as the Order Processing Operations Supervisor from 2008 to 2013 and has been involved in the WLNC Migration Project as a Project Lead and Goldline Supervisor since 2013.
Education and Expertise
Stephanie Vordemberge studied at Florida International University and Seneca College of Applied Arts and Technology. Her educational background supports her extensive experience in customer service and operations management within the technology sector. This foundation has contributed to her roles in quality assurance and issue resolution at Thomson Reuters.
Background
Stephanie Vordemberge has a long-standing career at Thomson Reuters, spanning over two decades. Her experience includes various roles that focus on customer service, billing quality, and operational management. She has developed expertise in managing teams and projects, particularly in the context of technology and customer support.
Achievements
Throughout her career at Thomson Reuters, Stephanie Vordemberge has progressed through various roles, demonstrating her capability in managing customer service operations and quality assurance. Her leadership in the WLNC Migration Project highlights her ability to oversee significant initiatives within the organization.