Steven Baffy
About Steven Baffy
Steven Baffy is a Technical Support Representative currently employed at Thomson Reuters since 2017. He has a background in IT education and support, having previously worked at Corinthian Colleges and Stefanini US.
Work at Thomson Reuters
Steven Baffy has been employed at Thomson Reuters as a Technical Support Representative since 2017. In this role, he provides technical assistance and support to clients, ensuring effective use of the company's products and services. His responsibilities include troubleshooting issues, resolving customer inquiries, and maintaining high levels of customer satisfaction.
Previous Experience at Corinthian Colleges, Inc.
Before joining Thomson Reuters, Steven Baffy worked at Corinthian Colleges, Inc. as IT Faculty from 2013 to 2015. During his two years in this position in Dearborn, MI, he was responsible for delivering educational content related to information technology, contributing to the development of students' technical skills.
Experience at Stefanini US
Steven Baffy served as an Account Administrator at Stefanini US from 2015 to 2017. His role involved managing client accounts and ensuring service delivery met client expectations. He has continued his association with Stefanini as an Incident Control Specialist since 2015, where he has been involved in overseeing incident management processes in Southfield, Michigan.
Education and Expertise
Steven Baffy completed his high school education at St. Francis Cabrini High School, graduating in 1991. He furthered his education at Henry Ford Community College, where he studied Computer Science and earned 23 credits in Math, English, and Electives from 1995 to 1998. This educational background has equipped him with foundational knowledge and skills relevant to his technical support roles.