Steven Hainlen
About Steven Hainlen
Steven Hainlen is a High Q Account Executive at Thomson Reuters, specializing in workflow optimization and document automation. He has a background in law and extensive experience in client management, having received multiple awards for his contributions to client engagement strategies.
Current Role as HighQ Account Executive
Steven Hainlen currently serves as a HighQ Account Executive at Thomson Reuters, a position he has held since 2022. He operates out of the Portland, Oregon area. In this role, he focuses on optimizing workflow and document automation to enhance client experiences. Hainlen strategically partners with medium and large law firms across Northern California, Washington, Oregon, Nevada, Alaska, and Hawaii to promote HighQ adoption.
Previous Experience at Thomson Reuters
Before his current role, Steven Hainlen worked at Thomson Reuters in various capacities. He served as a Client Manager from 2016 to 2022, where he was recognized for his contributions, including being named Client Manager of the Year for Renewals in 2019. He also held the position of Account Representative from 2014 to 2016 and worked as a Reference Attorney and Reference Attorney Trainer from 2012 to 2014.
Education and Expertise
Steven Hainlen earned his Doctor of Law (J.D.) degree from Mitchell Hamline School of Law, where he focused on Intellectual Property Law from 2007 to 2010. He also holds a Bachelor of Arts (B.A.) in Political Science from the University of Minnesota, which he completed from 2004 to 2007. His educational background supports his expertise in legal technology and client engagement strategies.
Awards and Recognition
Throughout his career at Thomson Reuters, Steven Hainlen has received several awards for his performance. He was honored with the Circle of Excellence award in 2019 and achieved the Century Club award for six consecutive years from 2016 to 2021. These accolades reflect his commitment to excellence in client service and engagement.
Client Engagement Strategies
Steven Hainlen is known for cultivating relationships with C-Suite executives and partners to innovate client engagement strategies. His focus on enhancing client experiences through strategic partnerships has been a significant aspect of his work, particularly in his role as Client Manager and now as HighQ Account Executive.