Su Jones, PhD
About Su Jones, PhD
Su Jones, PhD, is a Design Director at Thomson Reuters with expertise in designing cognitive experiences and a strong background in digital marketing. She has held various leadership roles in user experience design across multiple companies, including Computer Sciences Corporation and Publicis Sapient.
Work at Thomson Reuters
Currently, Su Jones serves as the Design Director at Thomson Reuters, a position she has held since 2021. In this role, she focuses on leading design initiatives that enhance user experience across various products. Her responsibilities include overseeing the design process, collaborating with cross-functional teams, and ensuring that design strategies align with business objectives.
Previous Experience at Computer Sciences Corporation
Su Jones worked at Computer Sciences Corporation from 2001 to 2006 as Manager of User Experience and Program Manager. During her five years in Atlanta, Georgia, she developed her skills in user experience design and program management, contributing to various projects that shaped her approach to cognitive experience design.
Education and Expertise
Su Jones holds a Bachelor’s Degree in Economics and Psychology from Wellesley College. She furthered her education at Michigan State University, earning a Doctor of Philosophy (Ph.D.) in Educational Psychology, Cognition, and Technology. Her academic background supports her expertise in designing cognitive experiences, including conversational and anticipatory-driven interfaces.
Background in Experience Design
Su Jones has a strong background in experience design, having held various leadership roles in the field. She was the Director of Experience Design at Nerdery for one year and spent nine years at Publicis Sapient in a similar capacity. Her experience includes leading product research and design, utilizing personas, journeys, wireframes, and prototyping tools.
Achievements in Digital Marketing Experiences
Su Jones has a proven track record in creating customer-centered and data-driven digital marketing experiences. She has collaborated with high-profile clients, including Universal Orlando and The Ritz Carlton, to enhance their digital platforms. Her approach incorporates principles of Lean UX, Agile, Innovation DNA, and Design Thinking.