Subramanya G.A
About Subramanya G.A
Subramanya G.A is an Order Management Specialist 3 at Thomson Reuters, where he has worked since 2011. He possesses expertise in SAP Sales and Distribution, managing billing issues, and ensuring compliance with service requests.
Work at Thomson Reuters
Subramanya G.A has been employed at Thomson Reuters as an Order Management Specialist 3 since 2011. In this role, he is responsible for ensuring compliance with company policies while managing the order process. He handles various billing issues, including issuing credit notes and cosmetic re-printing. His expertise includes managing end-to-end sales requests, from quote to billing, and he ensures that both external and internal client expectations are met. Subramanya's role involves assisting sales managers by providing necessary documentation to facilitate client agreements.
Previous Experience at Dell
Before joining Thomson Reuters, Subramanya G.A worked at Dell as an Order Management Associate from 2007 to 2011. During his tenure, he gained valuable experience in order management processes and customer service. His role involved addressing customer inquiries and managing order fulfillment, which contributed to his development in the field of order management.
Background in Customer Support
Subramanya G.A began his career in customer support at MphasiS, where he worked as a Customer Support Officer from 2006 to 2007. This position provided him with foundational skills in customer interaction and support, which he later applied in his roles in order management.
Education and Expertise
Subramanya G.A holds a Bachelor's of Science in Electrical, Electronics, and Communications Engineering, which he obtained from BHS First Grade College between 2001 and 2004. His educational background has equipped him with analytical skills that are beneficial in his current role. He possesses proficient knowledge in SAP Sales and Distribution, specifically in areas such as cosmetic reprinting, issuing manual credit and debit notes, invoice killing, re-billing, and creating proforma invoices.