Suma Rajanna
About Suma Rajanna
Suma Rajanna is an Order Management Knowledge Specialist currently working at Thomson Reuters and has served as a Team Leader at Refinitiv since 2019. With over a decade of experience in managing sales order processes and supporting account managers, she has developed strong expertise in customer service and operations management.
Work at Thomson Reuters
Suma Rajanna has been employed at Thomson Reuters as an Order Management Knowledge Specialist since 2012. Over the course of her 12-year tenure, she has developed a strong understanding of the sales order process, focusing on billing and compliance with established turnaround times. Her role involves supporting account managers by tracking and completing various order-related activities, which contributes to the overall efficiency of the team.
Current Role at Refinitiv
In addition to her position at Thomson Reuters, Suma Rajanna has served as a Team Leader at Refinitiv, an LSEG business, since 2019. In this role, she oversees a team in Bengaluru, Karnataka, India, and applies her extensive expertise in order management to enhance team performance and operational effectiveness.
Education and Expertise
Suma Rajanna earned her Bachelor of Commerce (BCom) degree in Tourism and Travel Services Management from Nmkrv College for Women, completing her studies from 2009 to 2012. Her educational background has equipped her with essential skills applicable to her roles in order management, particularly in the areas of pre-sales and post-sales processes.
Background
Suma Rajanna is based in Bengaluru, India, where she has built her career in order management and customer service. With over a decade of experience in the industry, she has gained significant knowledge in managing sales orders and ensuring effective operations management.
Professional Skills
Suma Rajanna possesses strong skills in managing the sales order process, including billing and adherence to turnaround times. Her expertise extends to supporting account managers, which is crucial for tracking and completing order-related activities. This skill set enhances customer service and operational efficiency.