Sushank Bastola
About Sushank Bastola
Sushank Bastola is a Product Support Specialist at Thomson Reuters, where he has worked since 2019. He has a background in finance and investment management, holding a Bachelor's degree from Northumbria University and a Master's degree from Queen Mary University of London.
Current Role at Thomson Reuters
Sushank Bastola serves as a Product Support Specialist at Thomson Reuters, a position he has held since 2019. In this role, he focuses on providing support to B2B clients, specifically regarding the use of legal products such as Practical Law and Westlaw. He effectively manages a caseload while ensuring high levels of customer service. His responsibilities include maintaining relationships with Account Managers and building rapport with clients, which is essential for delivering effective support.
Previous Experience at Lloyds Banking Group
Before joining Thomson Reuters, Sushank Bastola worked at Lloyds Banking Group as a Claims Assessor from 2015 to 2017. During his two-year tenure in Halifax, United Kingdom, he was involved in assessing claims, which contributed to his understanding of customer service and claims management in the financial sector.
Experience as Financial and Performance Analyst
Sushank Bastola also worked as a Financial and Performance Analyst at Life Champions for eight months in 2018. This role, based in London, Greater London, United Kingdom, allowed him to apply his analytical skills in a financial context, further enhancing his expertise in performance analysis and financial management.
Educational Background in Finance
Sushank Bastola holds a Bachelor's degree in Finance and Investment Management from Northumbria University, where he studied from 2012 to 2015. He further advanced his education by obtaining a Master's degree in Investment Banking from Queen Mary University of London, completing his studies in 2018. His educational background provides a solid foundation for his roles in finance and product support.
Early Education at Crossley Heath Grammar School
Sushank Bastola completed his early education at Crossley Heath Grammar School from 2005 to 2012. This seven-year period laid the groundwork for his academic pursuits in finance and investment management.