Syham Hamdi
About Syham Hamdi
Syham Hamdi is a Sales Order Management Specialist with over 13 years of experience at Thomson Reuters, focusing on EMEA face-to-face clients. He has a diverse background in customer service and order management, having worked in various roles across Canada, Italy, and the United States.
Work at Thomson Reuters
Syham Hamdi has been employed at Thomson Reuters since 2011, serving as a Sales Order Management Specialist focused on EMEA face-to-face clients. Over the course of 13 years in this role, based in Toronto, Ontario, Canada, Hamdi has contributed to the management of sales orders and client relations within the EMEA region. This position involves coordinating with various stakeholders to ensure efficient order processing and customer satisfaction.
Previous Experience at Artsana Group
Before joining Thomson Reuters, Syham Hamdi worked at Artsana Group from 2008 to 2011. In the role within the Export Department, Hamdi focused on customer services for three years in Como, Lombardy, Italy. This experience provided valuable insights into international customer relations and export processes.
Customer Service Role at Robertshaw
Syham Hamdi began their career as a Customer Service Representative at Robertshaw, where they worked from 2004 to 2008. This four-year tenure in Itasca, Illinois, United States, allowed Hamdi to develop foundational skills in customer service and support, which have been beneficial in subsequent roles.
Education Background
Syham Hamdi studied at Lycée Des Glières in Annemasse, Haute Savoie. This educational background provided the groundwork for a career in customer service and sales order management, equipping Hamdi with essential skills for professional development.
Current Role at Refinitiv
In addition to the role at Thomson Reuters, Syham Hamdi has been working as an Order Management Specialist at Refinitiv since 2018. This position, based in London, England, United Kingdom, involves managing order processes and enhancing client interactions, further expanding Hamdi's expertise in order management.