Sylvia Lopez
About Sylvia Lopez
Sylvia Lopez is an Order Processor at Thomson Reuters in Costa Rica, with over seven years of experience in Order to Cash processes and VIP customer management. She has been studying Business Administration at Universidad Estatal a Distancia since 2014 and has previously worked as a Travel Agent at IICA for six years.
Work at Thomson Reuters
Sylvia Lopez has been employed at Thomson Reuters since 2017, serving as an Order Processor. In this role, she has accumulated over seven years of experience in managing Order to Cash processes. Her responsibilities include ensuring the efficient processing of orders and providing support for VIP customer management services. This position has allowed her to develop her skills in a high-paced environment, focusing on business-oriented objectives.
Education and Expertise
Sylvia Lopez is pursuing a degree in Business Administration at Universidad Estatal a Distancia (UNED), a program she has been engaged in since 2014. Additionally, she completed a Portuguese course at Instituto de Estudios Brasileños CIP, where she studied from 2012 to 2014. This educational background supports her expertise in business processes and effective communication.
Background
Before her tenure at Thomson Reuters, Sylvia Lopez worked as a Travel Agent at the Inter-American Institute for Cooperation on Agriculture (IICA) from 2000 to 2006. This six-year experience in San Jose provided her with foundational skills in customer service and logistical coordination, which are relevant to her current role.
Professional Skills
Sylvia Lopez possesses assertive communication skills that are essential for managing high-paced processes in her current role. She emphasizes proactive problem-solving and maintains a strong focus on achieving business-oriented objectives. These skills contribute to her effectiveness in handling customer inquiries and processing orders efficiently.
Experience in Order to Cash Processes
With over seven years of specialized experience in Order to Cash processes, Sylvia Lopez has developed a comprehensive understanding of the workflow involved in order management. Her expertise includes managing customer orders from initiation to completion, ensuring accuracy and timeliness in service delivery.