Tamires Daglio Ferreira Pimentel
About Tamires Daglio Ferreira Pimentel
Tamires Daglio Ferreira Pimentel is a Business Analyst with over 13 years of experience at Thomson Reuters in São Paulo, Brazil. She specializes in project scope analysis, customer support ticket management, and training for the COMEX modules of TOTVS.
Work at Thomson Reuters
Tamires Daglio Ferreira Pimentel has been employed at Thomson Reuters as a Business Analyst since 2011. In this role, she engages in project scope analysis and requirement specification, contributing to the company's operational efficiency. Her responsibilities include analyzing customer support tickets and distributing them to developers, ensuring that client needs are met effectively. Tamires utilizes agile methodology, specifically SCRUM, to manage projects and drive innovation within the organization.
Previous Experience at Average Tecnologia
Before joining Thomson Reuters, Tamires worked at Average Tecnologia as an Estagiaria from 2009 to 2010 for a duration of nine months. During her time there, she gained valuable experience in project scope analysis and requirement specification. This role provided her with foundational skills in analyzing customer support tickets and collaborating with developers, which she has carried into her current position.
Education and Expertise
Tamires Daglio Ferreira Pimentel studied at Centro Universitário Fundação Santo André, where she pursued a degree in Sistemas de Informação. She completed her studies and achieved a Bacharelado from 2008 to 2011. Her educational background has equipped her with the necessary skills and knowledge to excel in her role as a Business Analyst, particularly in the field of Foreign Trade modules from TOTVS.
Training and Development Contributions
In addition to her analytical responsibilities, Tamires develops training materials and serves as a training instructor for the COMEX modules of TOTVS. This role involves creating educational content and facilitating training sessions, which enhances the understanding and application of the software among users. Her contributions in this area support the overall effectiveness of the training programs within her organization.
Specialization in Foreign Trade Modules
Tamires specializes in several modules related to Foreign Trade from TOTVS, including SIGAEIC, SIGAEEC, SIGAEDC, SISCOSERV, and SIGAEFF. Her expertise in these specific modules allows her to provide targeted support and analysis, contributing to the success of projects related to international trade and compliance.