Tania Perrella
About Tania Perrella
Tania Perrella is a Senior Business Analyst at Thomson Reuters Brazil, specializing in PL/SQL scripting and Oracle database debugging. She has extensive experience in customer support and business analysis, with a background in information technology and project management.
Work at Thomson Reuters
Tania Perrella currently serves as a Senior Business Analyst at Thomson Reuters Brazil, a position she has held since 2021. In this role, she develops scripts in PL/SQL and performs debugging in Oracle databases to meet complex project needs. Prior to her current role, she worked at Thomson Reuters in various capacities, including Senior Customer Support Analyst from 2013 to 2020 and Customer Support Analyst from 2011 to 2012. She also briefly held the position of Customer Support Engineer in 2020.
Education and Expertise
Tania Perrella earned an International Executive MBA in Project Management from FGV - Fundação Getulio Vargas, completing the program from 2014 to 2016. She also holds a Bachelor of Information Technology and Systems from Anhanguera Educational, which she completed from 2004 to 2006. Her educational background supports her expertise in project management and information technology.
Background in Business Analysis
Before her tenure at Thomson Reuters, Tania worked as a Business System Analyst at GRV Software for eight months in 2012-2013. She also has experience as an IT Team Leader at Ambev from 2020 to 2021. Additionally, she worked as a Full Stack Developer at Contamatic Phoenix for seven years from 2003 to 2010, which provided her with a solid foundation in software development and system analysis.
Technical Skills and Responsibilities
Tania Perrella specializes in creating customized SQL reports to fulfill diverse customer requirements. She conducts functional tests and validations for User Acceptance Testing (UAT) to ensure project adjustments align with specifications. Furthermore, she provides strategic decision-making support to senior management by analyzing data derived from Salesforce CRM. Her role also includes implementing contingency practices to prevent operational unavailability during critical incidents.