Tania Vivero Palmer, Ph.D.
About Tania Vivero Palmer, Ph.D.
Tania Vivero Palmer, Ph.D., is a Product Manager for Content Distribution at Thomson Reuters, where she leads product development and manages operations. She has a diverse background in technical support and engineering, with previous roles at Dell Computers, Amadeus, and H.I. Iberia Ingeniería y Proyectos.
Current Role at Thomson Reuters
Tania Vivero Palmer serves as the Product Manager for Content Distribution at Thomson Reuters since 2022. In this role, she leads the product development and launch for various platforms, including Reuters Connect API, Reuters Content Downloader, FTP Push, World News Express hardware/software, and RSS platforms. She manages exceptions and unexpected changes within the product portfolio and operations, ensuring that the products meet market demands and operational standards. Additionally, she collaborates with different teams across the organization to maintain adherence to corporate-level best practices.
Previous Experience at Thomson Reuters
Prior to her current position, Tania worked at Thomson Reuters as a Technical Engineer for Europe from 2014 to 2022. In this capacity, she was involved in technical support and engineering tasks, contributing to the development and maintenance of various products and services. Her extensive experience in this role provided her with a strong foundation in product management and technical operations.
Education and Expertise
Tania Vivero Palmer holds a PhD in Optical Communications from Universidad Politécnica de Madrid, which she completed from 2005 to 2009. She also earned a Master of Science in Software Engineering from Universidad Pontificia de Salamanca in 2005. Earlier, she obtained a Bachelor of Science in Electronic Engineering from Santa Maria La Antigua Catholic University in 2002. Her educational background equips her with a solid understanding of both technical and engineering principles, which she applies in her current role.
Professional Background
Tania has a diverse professional background that includes roles in technical support and consultancy. She worked at Dell Computers from 2003 to 2005 as a Technical Support specialist. Following this, she held a position as an IT Support professional at Amadeus for four months in 2005. After completing her PhD, she worked as an Optical Network Specialist at H.I. Iberia Ingeniería y Proyectos from 2010 to 2013, and later as a Technology Consultant at Amaris from 2013 to 2014. This varied experience has contributed to her expertise in product management and technical operations.
Skills and Responsibilities
In her current role, Tania conducts both qualitative and quantitative analysis to assess product health and identify new opportunities for improvement and development. She collaborates with editorial, technology, legal, and customer support teams to streamline business practices and procedures. Her responsibilities also include managing product exceptions and changes, ensuring that the products align with market needs and organizational goals.