Tassanee Kolkundilok
About Tassanee Kolkundilok
Tassanee Kolkundilok is a Senior Technical Support professional at Thomson Reuters with nine years of experience in Toronto, Canada. She has over a decade of expertise in software quality assurance and testing for financial applications, alongside a strong background in team management and Agile methodologies.
Work at Thomson Reuters
Tassanee Kolkundilok has been employed at Thomson Reuters since 2015, serving as a Senior Technical Support professional. In this role, she has accumulated nine years of experience in providing technical assistance and support for various software applications. Her responsibilities include troubleshooting issues, ensuring software quality, and facilitating effective communication between technical teams and clients.
Education and Expertise
Tassanee Kolkundilok holds a Master of Business Administration in Finance from Mahidol University, which she completed from 2008 to 2010. Additionally, she studied Chinese Studies and Education at Harbin Engineering University in 2014. Her educational background complements her expertise in manual testing, including functional, regression, system integration, and non-functional testing.
Background
With over a decade of experience in testing and software quality assurance, Tassanee Kolkundilok has developed extensive knowledge of the Software Development Life Cycle (SDLC) and Agile Methodology. She has a proven track record in test planning, execution, and results analysis, which are critical components in ensuring the quality of financial applications.
Team Management Experience
Tassanee has two years of experience managing a team of up to six members. Her management responsibilities include coaching, recruiting, and conducting performance appraisals. This experience highlights her ability to lead teams effectively while fostering a productive work environment.