Tatjana Zaharova
About Tatjana Zaharova
Tatjana Zaharova is a Senior Manager of CX Strategy at Thomson Reuters, where she has worked since 2021. She previously held positions at Scotiabank, including Corporate Development Manager and intern in Relationship Management.
Work at Thomson Reuters
Tatjana Zaharova has been employed at Thomson Reuters since 2021, serving as the Senior Manager of Customer Experience (CX) Strategy. In this role, she focuses on enhancing customer engagement and satisfaction through strategic initiatives. Her work involves analyzing customer feedback and implementing strategies that align with business goals, contributing to the overall customer experience at Thomson Reuters.
Previous Experience at Scotiabank
Tatjana Zaharova has a significant history with Scotiabank, where she worked for six years from 2015 to 2021. Initially, she served as an Intern in Relationship Management within the Global Risk Management division for four months in 2015. Following her internship, she advanced to the position of Corporate Development Manager, where she contributed to various corporate strategies and initiatives until her transition to Thomson Reuters.
Education and Expertise
Tatjana Zaharova studied at the University of Toronto - Rotman School of Management, where she earned a Bachelor’s Degree in Finance and Economics from 2012 to 2016. She furthered her education by pursuing a Master of Business Administration (MBA) at the same institution, completing her studies from 2019 to 2022. Her academic background provides her with a strong foundation in financial analysis and strategic management.
Background
Tatjana Zaharova is based in Toronto, Ontario, Canada. Her professional journey reflects a commitment to developing expertise in customer experience and corporate strategy. With a blend of academic knowledge and practical experience, she has established herself in the financial services sector, particularly through her roles at Scotiabank and Thomson Reuters.