Tewolde Abraha
About Tewolde Abraha
Tewolde Abraha is a Senior IT Analyst at Thomson Reuters, where he conducts beta testing for applications and has led significant migration projects, including Windows 10 and Office 365. He previously worked at Microsoft and InnerWorkings, gaining extensive experience in IT support and project collaboration.
Work at Thomson Reuters
Tewolde Abraha has been employed at Thomson Reuters since 2018, serving as a Senior IT Analyst. In this role, he conducts beta testing for both internal and external applications. He has led significant projects, including the continual Windows 10 migration, where he managed imaging packages, client installation, and addressed compatibility and upgrade issues. Additionally, he administered the Office 365 migration and facilitated WAR rooms to resolve questions and issues that arose post-migration. He collaborates with Security and Network teams to ensure project deliverables are met.
Previous Experience at Microsoft
Before joining Thomson Reuters, Tewolde Abraha worked at Microsoft as a Technical Advisor from 2012 to 2014. His role was based in the Greater New York City Area, where he provided technical support and guidance to clients. This experience contributed to his expertise in IT solutions and client relations.
Experience at InnerWorkings
Tewolde Abraha was employed at InnerWorkings as an IT Technician from 2014 to 2018. He held two positions during his tenure: IT Technician and IT Technician - Level 2. His responsibilities included providing technical support and troubleshooting for various IT-related issues in the Greater New York City Area.
Education and Expertise
Tewolde Abraha studied at Syracuse University from 2007 to 2011, where he earned a degree in Information Management and Technology. His educational background has equipped him with the necessary skills and knowledge to excel in his roles in IT analysis and support.