Theresa M.
About Theresa M.
Theresa M. is the Manager of the Customer Success Team at Thomson Reuters, where she has worked since 2014. With a background in English from Montclair State University, she has extensive experience in client management and business development, particularly with Fortune 500 accounts.
Current Role at Thomson Reuters
Theresa M. has held the position of Manager, Customer Success Team at Thomson Reuters since 2014. In this role, she manages a portfolio of Fortune 500 accounts, focusing on revenue development and strengthening client relationships. Her responsibilities include overseeing business expectations and ensuring customer satisfaction in a fast-paced environment. With nearly a decade of experience in this position, she has developed a deep understanding of client needs and industry standards.
Previous Experience at Thomson Reuters
Before her current role, Theresa M. worked as a Client Service Manager at Thomson Reuters from 2010 to 2014. In this capacity, she was responsible for managing client accounts and ensuring their needs were met effectively. Her experience in this role laid the foundation for her current managerial position, enhancing her skills in client service and account management.
Educational Background
Theresa M. studied at Montclair State University, where she earned a Bachelor of Arts degree in English. This educational background has contributed to her communication skills and ability to engage effectively with clients and stakeholders in her professional roles.
Career History Prior to Thomson Reuters
Theresa M. has a diverse career history prior to her tenure at Thomson Reuters. She worked as an Account Manager for Women's Wear Daily at Conde Nast from 2008 to 2009. Additionally, she served as an Account Executive at Edgell Communications in 2007, focusing on Consumer Goods Technology Magazine. Earlier in her career, she was a Marketing/Events Assistant at Edgell Communications from 2005 to 2007 and completed a Corporate Event Planning Internship at Mercedes-Benz USA in 2005.
Skills and Expertise
Theresa M. possesses expertise in managing multiple initiatives simultaneously and overseeing business expectations in dynamic environments. Her experience across various roles has equipped her with the skills necessary to navigate complex client needs and deliver effective solutions. This skill set is particularly valuable in her current role, where she focuses on client relationship management and revenue development.