Titia Mackenzie
About Titia Mackenzie
Titia Mackenzie serves as the Client Specialist Manager for Global Accounts at Thomson Reuters, a position she has held since 2008. With a career spanning over three decades in various roles at Reuters, she has extensive experience in customer support and sales within the financial sector.
Work at Thomson Reuters
Titia Mackenzie has been employed at Thomson Reuters since 2008, serving as the Client Specialist Manager for Global Accounts. In this role, she is responsible for managing client relationships and ensuring the delivery of high-quality services to global accounts. Her extensive experience in client management has contributed to the company's success in maintaining strong client partnerships.
Previous Experience at Reuters
Before joining Thomson Reuters, Titia Mackenzie held various positions at Reuters Nederland BV and Reuters Financial Software. She worked as a Customer Support Manager from 1992 to 2001, where she oversaw customer service operations in Amsterdam. Subsequently, she served as a Market Sales Specialist from 2001 to 2007, focusing on sales strategies and client engagement. Earlier in her career, she worked as a Customer Support Executive and a File Maintenance Executive at Reuters BV.
Education and Expertise
Titia Mackenzie studied at the University of Amsterdam, where she achieved proficiency in English from 1982 to 1984. Additionally, she pursued studies in Law at Universiteit van Amsterdam from 1980 to 1982. Her educational background has provided her with a solid foundation in communication and legal principles, which supports her role in client management.
Background in Customer Support
Titia Mackenzie's career began in customer support, where she worked as a Customer Support Executive at Reuters BV from 1989 to 1992. This early experience laid the groundwork for her later roles in customer service management and sales. Her comprehensive understanding of customer needs has been instrumental in her success in managing global accounts.