Tom Garland
About Tom Garland
Tom Garland is the UK Customer Support Manager at Thomson Reuters, a position he has held since 2020. He has previous experience in customer support and production management, including roles at Thomson Reuters and The Yorkshire Soap Company.
Work at Thomson Reuters
Tom Garland has held multiple roles at Thomson Reuters. He began his tenure as an Online Product Support Executive from 2018 to 2020, where he provided assistance for online products. In 2020, he briefly served as a Senior Customer Support Executive for one month. Currently, he is the UK Customer Support Manager, a position he has held since 2020. His experience at Thomson Reuters spans various customer support functions, contributing to his expertise in managing customer inquiries and support operations.
Previous Experience at The Yorkshire Soap Company
Before joining Thomson Reuters, Tom Garland worked at The Yorkshire Soap Company as a Production Manager from 2010 to 2014. In this role, he was responsible for overseeing production processes and ensuring product quality. His experience in production management provided him with valuable skills in operational oversight and team coordination.
Education and Expertise
Tom Garland studied at Bangor University from 2008 to 2011, where he earned a Bachelor of Science degree in Sports and Exercise. This educational background has equipped him with knowledge relevant to health, fitness, and customer engagement, which he applies in his current role in customer support.
Background
Tom Garland has a diverse professional background that includes roles in customer support and production management. His career began in the production sector before transitioning to customer support, where he has developed a strong skill set in managing customer relationships and support services. His work experience spans various locations, including Mytholmroyd, West Yorkshire, and York, UK.