Tom Lavine
About Tom Lavine
Tom Lavine serves as Director, TAM Manager, and Client Services Manager for the East Coast at Thomson Reuters. He has extensive experience in technical account management and client services, having worked at various notable companies including LSEG and Refinitiv.
Current Role at Thomson Reuters
Tom Lavine serves as the Director, TAM Manager, and Client Services Manager for the East Coast at Thomson Reuters. He has held this position since 2010, accumulating 14 years of experience in this role. His responsibilities include overseeing technical account management and client services, ensuring that clients receive the necessary support and resources.
Experience at LSEG
Since 2021, Tom Lavine has worked at LSEG (London Stock Exchange Group) as the Manager of Customer On-Boarding Specialists in New York, New York. In this role, he focuses on facilitating the onboarding process for new customers, enhancing their experience with the organization. Additionally, he has been involved in implementation management for the Americas since 2013.
Previous Positions at Thomson Reuters
Before his current role, Tom Lavine worked at Thomson Reuters as a Technical Account Manager from 2002 to 2010. During this eight-year tenure, he developed expertise in managing technical accounts and providing customer support, which laid the foundation for his later roles within the company.
Background in Technical Account Management
Tom Lavine has extensive experience in technical account management, having worked at Bridge Information Systems from 1998 to 2002 and at ADP in various roles from 1992 to 1998. His positions included QA Analyst, Technical Account Manager, and Product/Project Manager, contributing to his comprehensive understanding of client needs and technical solutions.
Education and Academic Background
Tom Lavine studied at Lycoming College, where he gained foundational knowledge that supports his career in technical account management and client services. His education has played a role in shaping his professional capabilities and approach to customer relations.