Tom Terryn
About Tom Terryn
Tom Terryn is a Solution Consultant Lead at Thomson CompuMark, where he has worked since 2013. He has extensive experience in software training and customer service, with a background in journalism and philology.
Current Role at Thomson CompuMark
Tom Terryn serves as the Solution Consultant Lead at Thomson CompuMark, a position he has held since 2013. In this role, he focuses on providing solutions and support to clients, leveraging his extensive experience in software training and customer service. He has been instrumental in working with clients in the Antwerp Area, Belgium, and has contributed to various initiatives aimed at enhancing customer engagement and satisfaction.
Previous Experience at Thomson CompuMark
Prior to his current role, Tom Terryn worked at Thomson CompuMark in several capacities. He served as an Online Training Consultant from 2005 to 2011, where he developed and delivered training programs. He also held the position of Implementation Services Consultant from 2009 to 2011. His experience at Thomson CompuMark has provided him with a strong foundation in customer support and training methodologies.
Background in Customer Services and Programming
Tom Terryn began his career at Dendrite, where he held multiple roles, including Customer Services Representative and Database Maintenance Programmer from 2001 to 2005. His responsibilities included client support and database management, which equipped him with skills in customer relations and technical support. This background laid the groundwork for his later roles in software training and consulting.
Education and Expertise
Tom Terryn holds a Postgraduate Degree in Journalism from Vlaamse Ekonomische Hogeschool Brussel, which he completed in 1999. He also earned a Master's degree in Germanic Philology from KU Leuven, studying English and German from 1994 to 1998. His educational background supports his expertise in professional writing, software training, and customer service.
Training Consultant Experience
Since 2005, Tom Terryn has worked as a Training Consultant for Thomson CompuMark, providing training across Antwerp and Germany. His role involves educating clients on software solutions and ensuring they can effectively utilize the tools provided. His extensive experience in this area has made him a valuable resource for clients seeking to enhance their understanding of the software.