Tonia Hatfield
About Tonia Hatfield
Tonia Hatfield is a Client Service Manager at Thomson Reuters, where she has worked for 17 years, specializing in renewal processing and customer retention in the Trust Tax department. She holds a Bachelor of Business Administration from the University of South Alabama and is based in the Dallas-Fort Worth Metroplex.
Work at Thomson Reuters
Tonia Hatfield has been employed at Thomson Reuters since 2007, serving as a Client Service Manager for 17 years. Her role is based in Carrollton, TX, where she specializes in renewal processing and customer retention within the Trust Tax department. Her extensive experience in client service management contributes to the overall efficiency and effectiveness of the company's operations in the Dallas-Fort Worth Metroplex.
Education and Expertise
Tonia Hatfield earned her Bachelor of Business Administration (B.B.A.) degree from the University of South Alabama, where she studied Computer Information Systems (CIS) and Marketing from 1993 to 1996. This educational background provides her with a strong foundation in both technical and business aspects, enhancing her capabilities in client service management.
Background
Tonia Hatfield is based in the Dallas-Fort Worth Metroplex, an area known for its robust business environment. Her long tenure at Thomson Reuters reflects her commitment to the company and her expertise in client service management, particularly in the Trust Tax department.
Achievements
With over 16 years of experience in client service management at Thomson Reuters, Tonia Hatfield has developed a deep understanding of customer needs and retention strategies. Her focus on renewal processing has played a significant role in maintaining client relationships and ensuring satisfaction within her department.