Tracy B.
About Tracy B.
Tracy B. is a Senior Manager of UX Research Operations at Thomson Reuters, with a background in research operations and project management at notable companies such as Twitter and Yahoo! Inc. She holds a degree in Organizational Leadership from Harvard Business School and has over two decades of experience in the field.
Work at Thomson Reuters
Tracy B. has been serving as the Senior Manager of UX Research Operations at Thomson Reuters since 2022. In this role, Tracy oversees the research operations team, focusing on enhancing user experience through effective research methodologies. Tracy's responsibilities include managing research projects, coordinating participant recruitment, and ensuring the alignment of research activities with organizational goals.
Experience at Twitter
Tracy B. worked at Twitter for a total of four years, holding the position of Manager, Research Operations from 2018 to 2022. In this role, Tracy was responsible for leading research initiatives that informed product development and user engagement strategies. Prior to this, Tracy served as Sr Research Project Manager from 2015 to 2018, where the focus was on managing research projects and collaborating with cross-functional teams.
Career at Yahoo! Inc
Tracy B. spent nine years at Yahoo! Inc, from 2002 to 2011, where the roles included Sr. Research Participant Recruiter-Sourcer and Market Research Analyst. In these positions, Tracy was involved in recruiting participants for research studies and analyzing market trends to support the company's strategic initiatives.
Professional Background at PayPal
From 2011 to 2014, Tracy B. worked at PayPal as Research Ops Manager and Senior Research Participant Recruiter. In this capacity, Tracy managed research operations and facilitated participant recruitment for various research projects, contributing to the company's understanding of user needs and behaviors.
Education and Expertise
Tracy B. studied at Lamar University and later attended Harvard Business School, where Tracy achieved a degree in Organizational Leadership. This educational background has equipped Tracy with skills in leadership and management, which are applied in current and past roles in research operations.