Uday Pendem
About Uday Pendem
Uday Pendem is a CoE Technical Lead at Thomson Reuters, specializing in Power BI issue resolution. He has extensive experience in software engineering and technical advisory roles across several companies, including Siemens Healthineers, Mindtree, and Microsoft.
Current Role at Thomson Reuters
Uday Pendem serves as an ACoE Technical Lead at Thomson Reuters, a position he has held since 2022. He is based in Hyderabad, Telangana, India. In this role, he collaborates with various teams to enhance technical solutions and improve product offerings. His responsibilities include working closely with the Power BI Engineering team to prioritize and address product bugs, ensuring a seamless experience for users.
Previous Experience at Siemens Healthineers
Before joining Thomson Reuters, Uday Pendem worked at Siemens Healthineers as an Assistant System Engineer from 2015 to 2017. During his two-year tenure in Tarrytown, NY, he contributed to various projects that involved system engineering and technical support, gaining valuable experience in the healthcare technology sector.
Career at Microsoft
Uday Pendem was employed at Microsoft as a Partner Technical Advisor from 2019 to 2022. His role involved providing technical assistance and guidance to partners, leveraging his expertise in software and system troubleshooting. This three-year experience in Hyderabad further developed his skills in customer collaboration and technical problem-solving.
Educational Background
Uday Pendem holds a Bachelor of Technology (BTech) in Computer Science from the Hyderabad Institute of Technology and Management (HITAM), where he studied from 2009 to 2013. He furthered his education by obtaining two Master of Science (MS) degrees: one in Computer Science from SUNY New Paltz (2014-2015) and another in Information Systems Security from the University of the Cumberlands (2016-2018).
Technical Skills and Tools
Uday Pendem possesses expertise in debugging Power BI issues and effectively collaborating with customers to resolve technical challenges. He utilizes various tools such as Kusto, Call Graph Trees, MDS, and MDM queries to retrieve server-side logs. Additionally, he retrieves network logs using Fiddler and Network Monitor, and employs VSO for code and work item tracking.