Vaibhav Singh
About Vaibhav Singh
Vaibhav Singh is an experienced professional in inside sales and customer success, currently working at Thomson Reuters. He has a strong background in sales, customer service, and relationship management, with a focus on developing strategies to enhance customer retention and loyalty.
Work at Thomson Reuters
Vaibhav Singh currently serves as an Inside Sales and Customer Success professional for Corporates at Thomson Reuters. He has been in this role since 2022, contributing to the company's sales strategies and customer relationship management in Hyderabad, Telangana, India. His responsibilities include developing and executing territory growth strategies, leveraging Salesforce workflows to enhance efficiency and insights.
Previous Experience in Sales and Customer Service
Prior to his current role, Vaibhav Singh worked at several organizations in sales and customer service positions. He was an Inside Sales Specialist at Valuelabs from 2020 to 2022, where he focused on customer retention and loyalty. He also held roles at GUS Education India as a Senior Sales and Career Advisor for 7 months in 2019, and at CEIPAL Corp. as an Inside Sales and Customer Service Associate from 2016 to 2019.
Education and Expertise
Vaibhav Singh holds a Master of Business Administration (MBA) degree with a focus on Accounting and Finance from Osmania University. His educational background supports his expertise in sales, customer success, and financial management, enabling him to provide effective solutions and strategies in his professional roles.
Leadership and Team Development
In his various roles, Vaibhav Singh has demonstrated leadership capabilities, particularly in onboarding and guiding new employees. His experience includes compiling customer feedback to inform cross-functional teams, aiming to enhance product and service features. This focus on team development and customer insights has contributed to his effectiveness in sales and customer success.
Career Progression and Skills
Vaibhav Singh's career began at ICICI Bank as a Senior Sales and Support Associate from 2014 to 2016. He later worked as a Client Relationship Specialist at Religare for 3 months in 2016 and as a Customer Service Representative at SpiceJet Limited for 2 months in the same year. His diverse experience across various industries has equipped him with strong interpersonal skills, enabling him to engage effectively with diverse clients and stakeholders.