Vandana Sarah Roy
About Vandana Sarah Roy
Vandana Sarah Roy is a Service Delivery Manager at Thomson Reuters in Toronto, Ontario, Canada, where she has worked since 2022. With over 14 years of experience in project management and operations, she has held various roles within Thomson Reuters and has expertise in fostering collaboration and transparency.
Work at Thomson Reuters
Vandana Sarah Roy currently serves as a Service Delivery Manager at Thomson Reuters, a position she has held since 2022 in Toronto, Ontario, Canada. Prior to this role, she worked as a Quality Assurance Manager at the same company from 2020 to 2022 in Hyderabad, Telangana, India. Her career at Thomson Reuters began with her role as Assistant Manager, Quality and Training, from 2019 to 2020, also in the Hyderabad area. Throughout her tenure, she has contributed to various aspects of service delivery and quality assurance.
Education and Expertise
Vandana Sarah Roy studied Human Resources Management and Personnel Administration at Osmania University, completing her education at Pendakanti Institute of Management from 2006 to 2008. She holds several professional certifications, including Project Management Professional (PMP), Certified ScrumMaster (CSM), and Certified Scrum Product Owner (CSPO). Her expertise includes using JIRA for project management and collaboration, as well as building collaborative partnerships and structuring metrics for processes.
Background
Vandana Sarah Roy has over 14 years of experience in project management, operations, performance appraisals, and vendor management. Before joining Thomson Reuters, she worked at DMV Business and Market Research Pvt. Ltd. as a Staff Writer from 2008 to 2009 and at Mahindra Satyam BPO as Level 1 from 2005 to 2006. Her diverse background has equipped her with a broad skill set applicable to various roles in service delivery and quality assurance.
Achievements
Vandana Sarah Roy has demonstrated a commitment to inclusion, transparency, and open communication in her professional roles. She advocates for building meaningful and trusting relationships within teams and organizations. Her focus on these principles has contributed to her effectiveness in managing projects and fostering collaborative work environments.