Venetia Tomlin
About Venetia Tomlin
Venetia Tomlin is a Client Delivery Manager at Thomson Reuters, where she has worked since 2011, emphasizing customer-first service and training. She has a background in operations management and extensive experience in data integration project management.
Current Role as Client Delivery Manager
Venetia Tomlin currently serves as a Client Delivery Manager at Thomson Reuters, a position she has held since 2011. In this role, she focuses on managing client delivery projects, ensuring that services meet client expectations. Her responsibilities include providing training aimed at enhancing the skills of both clients and colleagues. Tomlin emphasizes a customer-first approach, which is integral to her management style.
Previous Experience at Thomson Reuters
Before her current role, Venetia Tomlin worked at Thomson Reuters as a CS & GS Operations Manager from 2009 to 2011 in London, United Kingdom. During her two years in this position, she developed her skills in client service and operations management. Her experience in this role laid the foundation for her subsequent career in client delivery management.
Educational Background
Venetia Tomlin has a diverse educational background. She studied at Catford County Girls School, where she achieved her GCSE from 1986 to 1991. Following this, she attended Lewisham College, focusing on Social Science and Humanities, and obtained an Access qualification in 1994. Tomlin furthered her education at The Open University, earning a Bachelor of Science (BSc) in Social Sciences from 1996 to 1997. Additionally, she completed a Prince II Foundation course in 2011, enhancing her project management skills.
Expertise in Project Management
Venetia Tomlin possesses extensive experience in various aspects of project management, particularly in data integration, client onboarding, and CRM. Her expertise also includes technical assistance and bug management. This diverse skill set enables her to effectively manage client delivery projects and ensure high-quality service.