Vijay Chander
About Vijay Chander
Vijay Chander is a Content Service Manager at ThomsonReuters, where he focuses on addressing client challenges and fostering transparency. He has over 11 years of experience in this role and previously held various positions within ThomsonReuters and Thomson Financial.
Current Role as Content Service Manager
Vijay Chander currently serves as a Content Service Manager at Thomson Reuters, a position he has held since 2013 in Bangalore. In this role, he emphasizes treating every client question as a problem to solve, focusing on creating transparency around client pain points. He proactively identifies trends and challenges, which contributes to enhancing client satisfaction and service quality. Known for inspiring change, he challenges the status quo to improve processes and outcomes.
Previous Experience at Thomson Reuters
Before his current role, Vijay Chander worked at Thomson Reuters as a Senior Team Leader from 2010 to 2013 in Bangalore. He also held the position of Team Leader from 2007 to 2010. His experience in these roles involved managing teams and ensuring high-quality service delivery. His tenure at Thomson Reuters has spanned over a decade, showcasing his commitment to the organization.
Professional Background in Financial Services
Vijay Chander has a solid background in the financial services sector, having worked at Thomson Financial as a Quality Control Coordinator from 2005 to 2007 and as an English Language Specialist from 2004 to 2005. His roles involved ensuring quality standards and effective communication within the organization, contributing to operational efficiency.
Educational Qualifications
Vijay Chander studied at the CFA Institute, where he achieved a qualification in Financial Markets from 2013 to 2014. He also holds a Bachelor of Commerce (B.Com.) degree in Marketing from St. Joseph's College of Commerce, which he completed from 2001 to 2004. His educational background supports his expertise in financial services and client management.
Early Career Experience
In the early stages of his career, Vijay Chander worked at Dell as a Technical Support Representative for five months in 2004. This role provided him with foundational experience in customer service and technical support, which has been beneficial in his subsequent positions in the financial services industry.