Vijay Roy
About Vijay Roy
Vijay Roy is a Senior Technical Support Analyst at Thomson Reuters, where he has worked since 2011. He has a background in technical support and business management, with previous roles at Infosys BPO and Compass BPO Pvt Ltd.
Work at Thomson Reuters
Vijay Roy has been employed at Thomson Reuters as a Senior Technical Support Analyst since 2011. In this role, he provides technical support for investment banking products. His responsibilities include managing front line desk application support for various products, including Thomson Baseline, Datastream, and Thomson One. He has accumulated over 13 years of experience in this position, contributing to the efficiency and effectiveness of the technical support team in Bengaluru, Karnataka, India.
Previous Experience at Infosys BPO
Prior to his current role, Vijay Roy worked at Infosys BPO as a Senior Technical Engineer from 2009 to 2011. During his two-year tenure, he developed skills in technical support and engineering, which laid the foundation for his future roles in the industry. His experience at Infosys BPO contributed to his understanding of technical processes and customer support.
Experience at Compass BPO Pvt Ltd
Vijay Roy served as a Technical Analyst at Compass BPO Pvt Ltd, now known as Aditya Birla Minacs Worldwide Ltd, from 2007 to 2009. In this role, he gained valuable experience in technical analysis and support. His two years at Compass BPO helped him build a strong background in handling technical issues and customer inquiries.
Education and Expertise
Vijay Roy studied at Baldwin Methodist College, where he earned a Bachelor of Business Management from 2004 to 2007. His education provided him with a solid foundation in business principles and management practices. Additionally, he attended Sacred Heart Boys High School for one year from 2001 to 2002. His academic background, combined with his extensive experience in technical support, has equipped him with the necessary skills to excel in his current position.