Vikas Adiga
About Vikas Adiga
Vikas Adiga is a SIAM Service Manager at Thomson Reuters, where he has worked since 2020 in Toronto, Canada. He has a background in Mechanical Engineering and extensive experience in service management and project leadership across various roles in the IT industry.
Current Role at Thomson Reuters
Vikas Adiga serves as the SIAM Service Manager at Thomson Reuters, a position he has held since 2020. He operates in the Toronto, Canada Area and has accumulated four years of experience in this role. His responsibilities include managing service integration and management processes, ensuring that services meet client expectations and business objectives.
Previous Experience at Tech Mahindra
Prior to his current role, Vikas Adiga worked at Tech Mahindra in various capacities. He began as a Developer from 2006 to 2010, followed by roles as Project Lead from 2010 to 2012, Service Manager from 2012 to 2016, and Service Delivery Manager for the Middle East and North Africa from 2016 to 2019. His tenure at Tech Mahindra spanned multiple locations, including Hyderabad, London, and Dubai.
Educational Background
Vikas Adiga holds a Bachelor of Engineering (BE) degree in Mechanical Engineering from Visvesvaraya Technological University. He completed his studies from 2002 to 2006, gaining foundational knowledge in engineering principles and practices.
Certifications and Expertise
Vikas Adiga is certified in ITIL V3 Foundation and ITIL Practitioner. These certifications reflect his expertise in IT service management standards and practices. His professional background includes extensive experience in both individual contributor and team leader roles, emphasizing his capability in managing complex client engagements.
Leadership and Problem-Solving Skills
Throughout his career, Vikas Adiga has demonstrated strong leadership and problem-solving skills. He has effectively managed large and complex client engagements, particularly in the UK and Middle East. His focus on meeting business objectives and streamlining processes has contributed to continual service improvement within his teams.