Vinicius Alonso Neves
About Vinicius Alonso Neves
Vinicius Alonso Neves serves as the Latam Head of Sales Specialist and Customer Success at Thomson Reuters, a position he has held since 2014. He has extensive experience in sales and customer success, having previously worked at Softway and USIMINAS, and holds an MBA from FGV.
Work at Thomson Reuters
Vinicius Alonso Neves has been with Thomson Reuters since 2014, serving as the Latam Head of Sales Specialist & Customer Success. Over his tenure of 10 years, he has played a significant role in developing the Customer Success area specifically for the LATAM region. He has also led the transformation of the sales specialist team into a consultant sales operation team, enhancing the operational efficiency and customer engagement within the organization. Additionally, he was responsible for establishing a new branch of Thomson Reuters in Mexico City, where he focused on creating Global Trade Management services and consultancy.
Previous Experience at Softway
Before joining Thomson Reuters, Vinicius Alonso Neves worked at Softway as an Import Functional Coordinator from 2003 to 2014. During his 11 years in this role, he was involved in various aspects of import operations, contributing to the company's success in the São Paulo area, Brazil. His experience at Softway laid the groundwork for his later achievements in customer success and sales operations.
Implementation Projects and Expertise
Vinicius Alonso Neves has participated in over 40 implementation projects for large companies, both in Brazil and internationally. His work primarily focused on mapping and reviewing foreign trade processes, showcasing his expertise in international business and trade management. This extensive experience has equipped him with a deep understanding of the complexities involved in global trade operations.
Education and Expertise
Vinicius Alonso Neves holds a Master of Business Administration (M.B.A.) in Foreign Trade Management and International Business from FGV - Fundação Getulio Vargas, where he studied from 2007 to 2009. He also earned a Bachelor’s Degree in Computer Science from Universidade Santa Cecília, completing his studies from 1999 to 2003. His educational background provides a solid foundation for his roles in sales, customer success, and international trade.
Early Career at USIMINAS
Vinicius Alonso Neves began his career as a Software Developer at USIMINAS, where he worked for one year from 2002 to 2003 in the São Paulo region, Brazil. This early experience in software development contributed to his technical skills and understanding of technology's role in business operations.