Vinicius Lima
About Vinicius Lima
Vinicius Lima is a Customer Success Manager at Thomson Reuters, where he has worked since 2020. He has extensive experience in IT and business analysis, having held various roles at Thomson Reuters and other companies in Brazil and the United States.
Current Role as Customer Success Manager
Vinicius Lima holds the position of Customer Success Manager at Thomson Reuters, a role he has occupied since 2020. In this capacity, he focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes using the company's products and services. His experience in customer success is supported by his extensive background in IT and business analysis.
Experience at Thomson Reuters
Vinicius Lima has a significant history with Thomson Reuters, having worked in various roles over nearly a decade. He served as a Senior Business Analyst IT from 2011 to 2015, followed by a position as Requirements Coordinator IT in 2016. After a brief period, he transitioned to the role of Business System Manager from 2018 to 2020. His diverse roles at the company reflect his expertise in IT and business processes.
Educational Background
Vinicius Lima has a solid educational foundation in business and technology. He earned a Bachelor's Degree from the Federal University of Uberlandia from 2001 to 2004. He furthered his studies at Florida Atlantic University, where he achieved an Associate's Degree in English from 2006 to 2008. Additionally, he completed an Associate’s Degree in Business Administration and Management at Universidade Anhembi Morumbi from 2015 to 2017.
Previous Work Experience
Before his tenure at Thomson Reuters, Vinicius Lima worked as a Senior Business Analyst IT at UOLDIVEO from 2009 to 2011. He also held the position of Operations Manager at Network Express from 2006 to 2009. These roles contributed to his expertise in business analysis and operations management, further enhancing his capabilities in customer success.