Vivian Law
About Vivian Law
Vivian Law is a Systems Support Representative at Thomson Reuters, where she has worked since 2015, providing global tax support and resolving client issues with tax software. She holds a Bachelor's Degree in Business Administration and Management from Texas Woman's University and has previous experience as a Branch Supervisor at First Convenience Bank.
Work at Thomson Reuters
Vivian Law has been employed at Thomson Reuters since 2015, serving as a Systems Support Representative for nine years in Carrollton, Texas. In this role, she has consistently exceeded performance goals by providing tax support to clients globally, assisting them in qualifying their tax returns. Her expertise in resolving client issues with Thomson Reuters tax software led to her promotion to Systems Support Specialist, where she focuses on enhancing client satisfaction and software usability.
Education and Expertise
Vivian Law holds a Bachelor’s Degree in Business Administration and Management from Texas Woman's University, where she studied from 2016 to 2018. Prior to that, she attended The University of Kansas from 2010 to 2012, also focusing on Business Administration and Management. Additionally, she studied General Studies at Collin College from 2012 to 2014. Vivian received certifications within one month of her hiring at Thomson Reuters, demonstrating her commitment to professional development and expertise in her field.
Background
Before joining Thomson Reuters, Vivian Law worked at First Convenience Bank as a Branch Supervisor from 2012 to 2014 in Denton, Texas. This role provided her with valuable experience in customer service and management. Her educational background includes studies in Business Administration and General Studies, which have contributed to her skills in systems support and client relations.
Achievements
Vivian Law has achieved notable success in her role at Thomson Reuters, consistently exceeding goals in tax support. Her rapid acquisition of certifications shortly after her hiring reflects her dedication to her profession. Additionally, her promotion to Systems Support Specialist highlights her ability to effectively resolve client issues and enhance user experience with tax software.