Wendy Ross
About Wendy Ross
Wendy Ross is a Pro Law Queue Manager at Thomson Reuters, where she has worked since 2012. She previously held positions at InteliStaf Healthcare and Link Staffing Services, and she earned a Bachelor of Arts from the University of Northern Colorado.
Work at Thomson Reuters
Wendy Ross has been employed at Thomson Reuters as a ProLaw Queue Manager since 2012. In this role, she manages the workflow and operational processes within the ProLaw system, contributing to the efficiency of legal practice management. Her tenure at Thomson Reuters spans over 12 years, during which she has developed expertise in legal technology and client service.
Previous Experience in Staffing Coordination
Prior to her current role, Wendy Ross worked at InteliStaf Healthcare as a Staffing Coordinator from 2005 to 2007. In this position, she was responsible for coordinating staffing needs and ensuring that healthcare facilities were adequately staffed. This role provided her with valuable experience in workforce management and client relations.
Experience in Client Services
Wendy Ross also served as a Client Service Representative at Link Staffing Services from 2008 to 2009. Her responsibilities included managing client accounts and providing support to ensure client satisfaction. This experience enhanced her skills in customer service and communication.
Education and Expertise
Wendy Ross earned a Bachelor of Arts degree from the University of Northern Colorado, where she studied Spanish, Speech Communications, and Teaching English as a Second Language (TESL). Her educational background has equipped her with strong communication skills and cultural awareness, which are beneficial in her professional roles.