William Cespedes
About William Cespedes
William Cespedes is a Technical Support Help Desk professional with over eight years of experience in technical support roles. He currently works at Thomson Reuters, providing assistance for the Bejerman System, and previously worked at Grupo Boldt in Mar del Plata, Argentina.
Work at Thomson Reuters
William Cespedes has been employed at Thomson Reuters since 2017, where he serves as a Technical Support Help Desk. His role involves providing technical and functional assistance specifically for the Bejerman System. His experience at Thomson Reuters spans over seven years, during which he has developed expertise in addressing technical issues and supporting users effectively.
Previous Experience at Grupo Boldt
Before joining Thomson Reuters, William Cespedes worked at Grupo Boldt as an Operador Centro de Cómputos from 2015 to 2017. His two-year tenure in Mar del Plata, Provincia de Buenos Aires, Argentina, allowed him to gain valuable experience in technical support roles, contributing to his overall skill set in the field.
Education and Expertise
William Cespedes studied at IFTS N° 12, where he completed a Tecnicatura Superior en Analisis de Sistemas from 2009 to 2013. He also attended Instituto Educación IT, earning a certification in Programacion Web from 2011 to 2012. His educational background has equipped him with a strong foundation in systems analysis and web programming, enhancing his capabilities in technical support.
Technical Support Experience
With over eight years of experience in technical support roles, William Cespedes has developed a comprehensive understanding of user assistance and system troubleshooting. His career includes significant contributions to technical support at both Thomson Reuters and Grupo Boldt, showcasing his commitment to providing effective solutions to technical challenges.