William Gorman
About William Gorman
William Gorman serves as the Manager of Customer Success at Thomson Reuters, where he has worked since 2022. He has extensive experience in the legal market, having held various roles at Thomson Reuters and previously at Keating Muething & Klekamp.
Work at Thomson Reuters
William Gorman has held various positions at Thomson Reuters since 2013. He is currently the Manager of Customer Success, a role he has occupied since 2022 in Cincinnati, Ohio. Prior to this, he served as a Client Representative for Large & Medium Law Firms from 2013 to 2015 in the Phoenix area, and as a Client Manager for Mid-Size Law Firms from 2015 to 2019 in Greater St. Louis. He also worked as an Associate Account Executive in Corporate Markets from 2019 to 2020 and as an Account Executive in Corporate Markets for 10 months in 2020. In 2021, he was an Account Executive for Legal Tracker + HighQ for 11 months. His extensive experience at Thomson Reuters highlights his expertise in the legal market.
Education and Expertise
William Gorman studied at Northern Kentucky University—Salmon P. Chase College of Law, where he earned a Juris Doctor degree from 2010 to 2013. He also holds a Bachelor of Arts in Political Science from Xavier University, completed from 2004 to 2008. His educational background supports his expertise in advising Corporate General Counsel, Chief Legal Officers, and Legal Operations teams on operational strategies. He specializes in using integrated information and technology solutions to enhance the U.S. legal market.
Background
Before his tenure at Thomson Reuters, William Gorman worked as a Records Management Associate at Keating Muething & Klekamp from 2007 to 2010 in the Cincinnati area. His early career experience laid the groundwork for his later roles in the legal technology sector. Additionally, he attended Archbishop McNicholas High School, where he completed a College/University Preparatory and Advanced High School/Secondary Diploma Program from 2000 to 2004.
Achievements
William Gorman has received several accolades during his career, including the Century Club award for seven consecutive years from 2016 to 2022. In 2022, he was honored with the President's Circle of Excellence Award. These recognitions reflect his commitment to excellence and success in customer success management and legal technology.
Skills and Specializations
William Gorman is skilled in streamlining document generation through automation and managing contract lifecycle management. He focuses on transforming legal departments by removing operational roadblocks and enhancing efficiency. He works with key products such as Legal Tracker, HighQ, Contract Express, Westlaw, and Practical Law, empowering customers to build robust legal practices.