Xue Zhou
About Xue Zhou
Xue Zhou is a Technical Customer Support Executive at Thomson Reuters, where he has worked since 2017. He holds a Master's degree in Mechanical Engineering from The University of Hong Kong and a Bachelor's degree in Materials Science from Zhengzhou University.
Work at Thomson Reuters
Xue Zhou has been employed at Thomson Reuters since 2017, serving as a Technical Customer Support Executive. In this role, Zhou provides technical assistance and support to clients, ensuring the effective use of Thomson Reuters products and services. The position requires a strong understanding of technical issues and the ability to communicate solutions clearly to users. Zhou's experience in this role spans over seven years, contributing to the company's commitment to customer satisfaction.
Education and Expertise
Xue Zhou holds a Master's degree in Mechanical Engineering from The University of Hong Kong, where studies took place from 2014 to 2015. Prior to this, Zhou earned a Bachelor's degree in Materials Science from Zhengzhou University, completing the program from 2010 to 2014. This educational background provides a solid foundation in engineering principles and materials science, which supports Zhou's technical expertise in the field.
Background
Before joining Thomson Reuters, Xue Zhou worked as a System Engineer at PwC in Hong Kong and Mainland China. This role lasted for one year, from 2016 to 2017, and was based in Beijing City, China. Zhou's experience at PwC involved technical systems support, which enhanced skills relevant to the current position at Thomson Reuters.
Professional Experience
Xue Zhou's professional journey includes significant experience in technical support and engineering. The role at PwC as a System Engineer provided valuable insights into system operations and client interactions. This experience, combined with the current position at Thomson Reuters, highlights Zhou's capability in addressing technical challenges and supporting customer needs effectively.