Xyfu Hassan
About Xyfu Hassan
Xyfu Hassan is a Customer Support Executive with extensive experience in technical support roles. He holds a Master of Computer Applications from the Global Institute of Technology & Management and has worked for companies such as Dell, Convergys, and Thomson Reuters.
Work at Thomson Reuters
Xyfu Hassan has been employed at Thomson Reuters since 2015, serving as a Customer Support Executive. His role involves assisting clients with inquiries and providing solutions to enhance their experience with the company's products and services. Over the course of his nine years at Thomson Reuters, Hassan has developed a strong understanding of customer needs and the operational aspects of the organization.
Previous Experience in Technical Support
Prior to his current position, Xyfu Hassan gained valuable experience in technical support roles. He worked at Dell from 2008 to 2010, where he provided technical assistance to customers in the NCR - National Capital Region, Philippines. Additionally, he served as a Technical Support professional at Convergys from 2006 to 2008. His experience in these roles contributed to his skills in troubleshooting and customer service.
Consultant Role at Sutherland Global Services
From 2011 to 2015, Xyfu Hassan worked at Sutherland Global Services as a Consultant. In this capacity, he was responsible for delivering support and solutions to clients, further enhancing his expertise in customer service and technical support. His tenure at Sutherland Global Services provided him with insights into client management and operational efficiency.
Education and Expertise
Xyfu Hassan completed his Master of Computer Applications (MCA) at the Global Institute of Technology & Management from 1999 to 2001. This advanced degree equipped him with a solid foundation in computer applications and technology. Earlier, he attended San Beda College, where he completed his high school education from 1996 to 1999.