Zachary Gose
About Zachary Gose
Zachary Gose serves as the Director of Academic Customer Success, Sales & Marketing at Thomson Reuters, where he focuses on enhancing customer satisfaction and driving sales growth. He has over a decade of experience in leadership roles, including significant positions at Verity Credit Union and Thomson Reuters.
Current Role at Thomson Reuters
Zachary Gose serves as the Director of Academic Customer Success, Sales & Marketing at Thomson Reuters. He has held this position since 2021, contributing to the company's efforts in enhancing customer satisfaction and driving sales growth. His role involves cross-functional management of product enhancements aimed at improving the overall customer experience.
Experience at Verity Credit Union
Zachary Gose has extensive experience with Verity Credit Union, where he served in various capacities from 2013 to 2021. He was a Board Associate from 2013 to 2015, a Board Member from 2015 to 2021, and held the position of Chair of the Board of Directors from 2016 to 2021. His work focused on organizational planning, policy development, and risk assessment for financial cooperatives.
Previous Positions at Thomson Reuters
Prior to his current role, Zachary Gose worked at Thomson Reuters for eight years as an Account Manager from 2007 to 2015 and as a Regional Field Manager & Product Manager from 2015 to 2021. His responsibilities included managing product strategies and customer relationships within the Pacific Northwest region.
Education and Expertise
Zachary Gose holds a Master of Business Administration (M.B.A.) from Seattle University, which he completed from 2012 to 2016. He also earned a Juris Doctor (J.D.) from the University of La Verne, studying Legal Research, Secured Transactions, Sales & Antitrust from 2003 to 2006. Additionally, he obtained a Bachelor's Degree in Media Study with a focus on Film Production from the University at Buffalo from 2000 to 2003.
Professional Interests
Zachary Gose is passionate about the Global Alliance for Banking on Values (GABV) and advocates for community financial benefits. He has over a decade of experience in leadership roles focused on customer success and sales, emphasizing the development of strategies that enhance customer engagement and satisfaction.