Alex Neville

Alex Neville

Client Support Engineer @ Thought Machine

About Alex Neville

Alex Neville is a Client Support Engineer at Thought Machine in London, specializing in visual analytics and client needs assessment. With a background in psychology and extensive experience in data analysis, he has developed strong skills in tools like Tableau and Python.

Work at Thought Machine

Alex Neville has been employed as a Client Support Engineer at Thought Machine since 2022. In this role, he focuses on understanding client needs and gathering requirements to provide effective support. His position is based in London, England, where he contributes to the company's mission of delivering innovative banking solutions.

Education and Expertise

Alex Neville studied at Bangor University from 2008 to 2011, earning a Bachelor of Arts (B.A.) in Psychology. Prior to that, he attended Ysgol David Hughes, where he completed A levels in Law, Sociology, and IT from 2001 to 2008. He possesses expertise in visual analytics, utilizing tools such as Tableau, Plotly, and Dash, and is skilled in data analysis with Python and Pandas.

Background in Software Development and Data Analysis

Before joining Thought Machine, Alex Neville worked at Airain Ltd as a Software Developer from 2018 to 2022. He also held the position of Senior Data Analyst at Reevoo from 2014 to 2018 and worked as a Technical Support Analyst at Experian Data Quality UK from 2012 to 2014. His diverse background includes roles that emphasize data analysis and technical support.

Client-Centric Approach

Alex Neville is recognized for his client-centric approach, consistently forming solid relationships with clients. He has a track record of overachieving against sales targets and key performance indicators (KPIs), demonstrating his commitment to understanding and meeting client needs effectively.

Technical Skills and Proficiencies

Alex Neville is proficient in SQL and possesses a strong logical mindset, which enhances his ability to analyze data effectively. His skills in requirement gathering and understanding client needs are complemented by his technical expertise in various analytical tools and programming languages.

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