Anand Patel
About Anand Patel
Anand Patel serves as the Client Delivery Director for EMEA at Thought Machine, where he has worked since 2018. He has extensive experience in client delivery and project management, having held various roles in companies such as IBM Global Services, Deutsche Bank, and HCL Technologies.
Work at Thought Machine
Anand Patel has served as the Client Delivery Director for the EMEA region at Thought Machine since 2018. In this role, he is responsible for overseeing all client implementations across the EMEA region and leading the governance team. His leadership has resulted in improvements in quality output, volume throughput, revenue gains, margin improvements, contract reviews, and service expansion. Patel manages a substantial team, overseeing upwards of 250 resources across multiple suppliers and geographies, all while handling multi-million dollar annual budgets.
Previous Experience in IT Services
Prior to his current role, Anand Patel accumulated extensive experience in IT services. He worked at IBM Global Services as an IT Specialist from 2001 to 2004. He later held positions at Deutsche Bank as an Application Packaging Service Delivery Manager and Project Manager from 2010 to 2012, and at Getronics UK as a Service Delivery Manager for Desktop Application Services in 2012. Additionally, he served as a Global Operations Manager at HCL Technologies from 2012 to 2016, further enhancing his expertise in service delivery management.
Educational Background
Anand Patel studied at University College London (UCL), where he earned a Bachelor of Science in Biochemistry, achieving a 2:1 Honours degree from 1997 to 2000. Prior to UCL, he attended Kingsbury High School from 1991 to 1997, where he studied Biology. His educational background provides a strong foundation for his analytical and problem-solving skills in the technology and client delivery sectors.
Leadership and Management Skills
Throughout his career, Anand Patel has developed significant leadership and management skills. He has focused on client relationship management, particularly in areas such as pre-sales, sales, commercial negotiation, and procurement over the last few years. His experience includes managing large teams and complex projects, which has contributed to his ability to drive improvements in service delivery and operational efficiency.
Career Progression
Anand Patel's career has seen a steady progression through various roles in IT and service delivery management. After starting as an Application Packager at Camwood from 2005 to 2008, he transitioned to Quicksilver Consulting Limited, where he worked as a Company Director and Project Manager from 2007 to 2016. His diverse experiences across different organizations and roles have equipped him with a comprehensive understanding of the IT services landscape.